Frequently Asked Questions (FAQ)
Keypay Gold is a gold-based investment platform that provides benefits based on gold price movements. We offer a transparent, market-linked investment model with no guaranteed returns.
Your investment amount is converted to 22K gold weight. Benefits are calculated based on monthly gold price movements (1st to month end). If gold price increases, you get 100% of the price difference benefit (max 6% monthly).
Minimum investment: ₹1,000
Maximum investment: ₹10,00,000
One-time membership fee: ₹4,999 (lifetime validity)
No, returns are not guaranteed. This is not a fixed interest scheme. Benefits depend entirely on gold market movements. If gold price goes down, you get zero benefit but no loss to your principal.
1. Sign up with mobile number
2. Complete profile with PAN card details
3. Add bank account for withdrawals
4. Pay ₹4,999 activation fee
5. Start investing after activation
Required documents:
• Valid PAN Card (mandatory)
• Bank account details
• Mobile number for OTP verification
• Complete address details
Deposits are processed through Razorpay gateway:
• UPI payments
• Net banking
• Debit/Credit cards
• Minimum deposit: ₹1
• Instant credit to wallet
Withdrawal limits:
• Minimum: ₹100
• Maximum: ₹49,999 per day
• Only 1 withdrawal per day
• Only earnings can be withdrawn (not investment amount)
• Requires verified bank account + PAN card
No, investment amount cannot be withdrawn. Once you invest, the amount is converted to gold weight and locked. You can only withdraw the benefits/earnings you receive from gold price movements.
Benefits calculation:
• Based on 22K gold price movement (MCX/IBJA rates)
• Monthly calculation: 1st date to month end
• If price increases: 100% benefit to user
• If price decreases: Zero benefit, no loss
• Maximum monthly cap: 6%
• Benefits credited on 2nd of every month
Referral bonus structure:
• Self activation: 10% bonus
• Level 1 (Direct): 5%
• Level 2: 2%
• Level 3: 1%
• Level 4-100: 0.001% each
• Bonus paid when referred user activates profile
Yes! Keypay Gold offers a Progressive Web App (PWA) that can be installed on your mobile device. When you visit our website, you'll see an install prompt. The app works offline and provides a native app-like experience.
Contact support:
• Email: info@keypay.in
• Include your User ID in all communications
• Response time: 24-48 hours
• For urgent issues, mark email as "URGENT"
Use the "Forgot Password" link on the login page. You can reset your password using your registered mobile number or email address. If you have "Remember Me" enabled, you'll be automatically logged in.
Security measures:
• Encrypted data transmission
• Secure Razorpay payment gateway
• Regular security audits
• Transparent monthly statements
• System-generated auditable records
However, this is a market-linked investment with inherent risks.
Still have questions? Contact us at info@keypay.in with your User ID for personalized assistance.
info@keypay.in